Privacy Policy

1. Information We Collect

We collect different types of information to provide and improve our services. This includes:

• Personal Information: Name, email address, phone number, and other contact details.
• Account Credentials: Username, passwords, and authentication tokens.
• Learning Data: Learning preferences, progress, quiz results, and course interactions.
• Usage Information: Data related to how you use our platform, including IP addresses, device information, browser type, and session logs.
• Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze platform usage.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our services.
• Personalize your learning experience based on preferences and progress.
• Improve user engagement through analytics and feature development.
• Send service-related notifications, updates, and customer support communications.
• Detect and prevent fraudulent, illegal, or unauthorized activities.
• Comply with legal and regulatory requirements.

3. Information Sharing

We do not sell, trade, or rent your personal information. However, we may share your data in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist in maintaining and improving our platform (e.g., cloud hosting, payment processors, customer support tools).
• Legal Compliance: If required by law, regulation, or valid legal process, we may disclose your data to comply with legal obligations or protect our rights and users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
• With Your Consent: We may share personal information with third parties if you give explicit consent.

4. Data Security

We implement industry-standard security measures to safeguard your information, including:

• Encryption of sensitive data during transmission and storage.
• Secure authentication and access controls to prevent unauthorized access.
• Regular security audits and vulnerability assessments.
• Restricted access to personal data only for authorized personnel.

While we strive to protect your data, no security system is completely infallible. We encourage users to use strong passwords and enable two-factor authentication where applicable.

5. Your Rights & Choices

You have control over your personal information, including:

• Access & Correction: You can request access to your data and correct any inaccuracies.
• Data Deletion: You may request the deletion of your account and associated data, subject to legal and operational constraints.
• Opt-Out Options: You can manage your preferences for marketing emails, cookies, and certain data collection practices.
• Restrict Processing: In some cases, you may restrict how your data is used.

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance user experience and analyze platform performance. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Once data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links & Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal data.

9. Children’s Privacy

Our services are not intended for children under 13 (or applicable age under local law). We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify users of material changes through email or website notices. Continued use of our services after an update constitutes acceptance of the revised policy.